If you are not satisfied with your purchase, you can return it for a replacement or refund.
We will issue a refund to your original payment method minus the original shipping cost for all orders up to $300. There is no refund for orders over $300 unless they are defective (wrong prints). There is no refunds for International orders.
- We recommend that you ship your package with a carrier that can provide tracking. Walifornia™ is not responsible for packages lost in transit without proof of tracking.
- The workmanship of your mural is guaranteed. If you receive a damaged or defective product, please let us know and we’ll fix the problem as quickly as possible.
- You are responsible for all shipping costs associated with getting your order back to our California office.
- If you have changed the condition of our product (started application or removed backer), the product cannot be returned or exchanged.
To return or exchange an order:
Email us at waliforniadesign@gmail.com within 30 days from the date of shipping. Make sure to include an explanation for your dissatisfaction, so that we can improve our offering,
Include order ID from the confirmation email we sent you as a proof of purchase,
Ship your package with a carrier that can provide tracking to:
Walifornia, Artistic Printing LLC
Attn: Returns
5878 West Pico Blvd
Los Angeles 90019
Upon receiving your package, we will process your refund and send you an email confirmation.
Why Walifornia?
We offer the absolute highest quality materials and printing, matched with excellent customer service. We print our wall murals custom fit to your wall.